Privacy Policy

This Privacy Policy explains how Jewelry Identifier ("the App", "we", "us") handles information when you use the App.

At a glance: Photos you take are uploaded to our servers for AI-powered jewelry identification, then deleted after processing. We use third-party services for analysis, subscriptions, and market data. We never sell your data.

Quick Summary

• Photos are uploaded to our servers for AI analysis and deleted after processing.
• We use Firebase for infrastructure, OpenRouter for AI analysis, RevenueCat for subscriptions, and eBay for market data.
• Crash reports and basic diagnostics may be collected to improve stability.
• In-app purchases are processed by Apple. We do not receive or store your full payment card details.
• We receive your email and any information you include only if you contact us for support.
• We never sell your data.
• The App is intended for users aged 13 and older.

Information We Collect

Photos and camera

The App uses your device's camera to photograph jewelry for identification. When you submit a photo for analysis, it is uploaded to our servers (Firebase Storage), processed by an AI service (via OpenRouter), and deleted from our servers after processing is complete. We do not retain your photos beyond what is needed to return results.

Account data

If you sign in via Firebase Authentication, we store basic account information (such as your user ID and email) to manage your account and entitlements.

Diagnostics and crash data

To keep the App reliable, we may access anonymized crash logs and basic diagnostics (e.g., device model, OS version, app version) provided by the platform or Firebase Crashlytics. These diagnostics do not include your photos or personal contact information.

Support communications

If you email us or otherwise contact support, we will receive your name, email address, and any information you include in your message so we can assist you.

Purchases and payments

Subscriptions are processed by Apple (In-App Purchase) and managed through RevenueCat. We receive transaction receipts and limited purchase metadata needed to validate your entitlement, but we do not receive or store your full payment card details. You can manage or cancel subscriptions in iOS under Settings → Apple ID → Subscriptions.

How We Use Information

• Provide core features like jewelry identification and market data.
• Process photos through AI services to return identification results.
• Manage your account and subscription entitlements.
• Troubleshoot issues, fix bugs, and improve performance.
• Respond to your requests and support inquiries.

Third-Party Services

The App uses the following third-party services that may process data on our behalf:

• Firebase (Google) — Authentication, cloud storage, cloud functions, and crash reporting.
• OpenRouter — AI-powered jewelry identification and analysis.
• RevenueCat — Subscription management and purchase validation.
• eBay — Market pricing and comparable listing data.

Each service operates under its own privacy policy. We share only the minimum data necessary for each service to function.

Sharing and Disclosure

• We do not sell your data.
• We do not share personal information with advertisers or data brokers.
• Third-party service providers listed above may process data on our behalf solely to provide their services, under appropriate safeguards.
• We may disclose information if required by law or to protect our rights, safety, or the rights and safety of others.

Data Retention

• Photos: uploaded for AI processing and deleted from our servers after results are returned.
• Account data: retained while your account is active. You may request deletion at any time.
• Diagnostics: crash and stability data are kept only as long as necessary, typically up to 90 days.
• Support emails: retained as long as needed to resolve your request and for reasonable recordkeeping.

Device Permissions

• Camera: used to photograph jewelry for identification. You may disable camera access in system settings, although identification will not function without it.
• Photo Library (optional): only used if you choose to import or save an image. The App does not access your library unless you explicitly interact with those features.

Security

We use reasonable technical and organizational measures to protect information, including encrypted transmission (HTTPS) for all data sent to our servers. However, no method of transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your information. To exercise these rights, contact us using the details below.

Children

The App is intended for users aged 13 and older. We do not knowingly collect information from children under 13. If you believe a child under 13 has used the App or contacted us, please reach out so we can remove any related information.

Changes to This Policy

We may update this Privacy Policy to reflect changes to the App or legal requirements. We will update the "Last updated" date at the top when changes are made.

Contact

If you have questions about privacy or this Policy, contact us at: hpapphelp@gmail.com.